It all starts with you making that first call to us. Montgomery’s expert Personal Insurance Specialist will take the time to get to know you and your specific situation beginning with a questionnaire. Unlike the “get a quote instantly” engines that you can find through internet-driven insurance providers, we generally do not provide instant quotes. These “instant” quotes can often be inaccurate because they are generated by backend computer programs instead of knowledgeable underwriters. Up-front underwriting is part of our business model, enabling us to provide accurate, competitive pricing with no unwelcome surprises later.
Once we obtain your information, programs that are available through our carefully screened insurance carriers are analyzed by our Specialist to find the best matches for you. Often, one situation can have several possible policy solutions, so we work closely with you to give you all the information you need to make an informed decision. The insurance program that we recommend will be comprehensive, competitive, relevant, and accurate, giving you peace of mind and a sense of security.
When you become our client, we become your advocate. We get to know you not only as a customer, but also as a fellow member of the community. Because you live where we live, we are uniquely positioned to navigate local market conditions. We will be prepared to help you and to respond to environmental problems that may be happening locally, such as heavy storms. You won’t get that kind of personal connection from a non-local call center representative.
You will be assisted through the claims process. We investigate on your behalf when you have questions about coverage or claims that are in-progress. We help you locate service providers when you need repairs. We proactively contact you when we hear about regulation changes or new risk issues that might impact you and your policy. We’re here for you whenever you need us. No other Agency in the area provides this kind of 360 degree support.